OUR COMMITMENT

Almost all pet owners get separation anxiety when they leave their pets with a new pet facility. It's a little like putting your kid on the school bus for the first time-it's painful. You're thinking, "What if they don't feed my pet properly or what if my pet gets sick?" And you'll have a lot more questions. We know. That's why we have done our best to outline the services you will receive with us. Trust is something earned and we are committed to treating all of our guests as members of our own family.

At Canine Cottage, we proudly guarantee our "Canine Cottage Commitment" to each guest that enters our building. We are committed to providing a safe, clean and fun environment for your pet. Anything less is not Canine Cottage. I am sure you are thinking, "Well what does that exactly mean?" Below is an outline of our commitment to you and our guests.

Safe

  • Well trained and qualified staff members and CPR educated staff
  • Local 24/7 emergency vet partners
  • Monitored activity for all pets during and after meals to help reduce the risk of bloat
  • Compatibility screened playgroups

Clean

  • Stringent daily cleaning procedures
  • Raised beds
  • High level cleaning/sterilization procedures and products

Fun

  • Open areas for running and playing
  • Supervised one-on-one or group play times available
  • Multiple play yards and areas
  • Photo and videos streamed through social media services
  • Water play when weather permits

Our clients are essential workers. They are nurses and doctors and law enforcement personnel who can't leave their dogs at home for various health and other issues. They need our care while they continue to work and we need to be there for them at this very difficult time. Therefore, we will continue to remain open for daycare, grooming and boarding and continue with our social distancing and disinfection practices and even take them a step further. Starting tomorrow, no one is allowed in our lobby. If you choose to bring your dog to Canine Cottage for care of any kind, please pull up and park in our lot and a staff member will come out to receive your dog from you. We have options to pay online and package redemption measures already in place. We also have the ability to take your payment in the parking lot or over the phone. Remember, dogs do not transmit the virus and we are operating on very minimal staff at this time to further protect from its spread. We understand and fully support those who do not wish to utilize our services but please know we are here for anyone who needs us.